-01%20(3).png)
About the Role
The Rapid Response Case Manager (RRCM) of DayBreak holds a key role in a small yet very dynamic organization with a critical mission. The RRCM is a social worker who knows health and social services in the community, and works closely with clients to help them regain or maintain their health and well being. The RRCM will connect with the referred elder, within 48 hours, conduct an initial assessment, and will walk the elder through every step of getting the resources they need, taking in consideration needs, wishes, existing support systems and other factors that can determine better health outcomes.
As a member of a small team, the RRCM will also take part in other activities we will have, such as events and other tasks in the office as needed.
Key Responsibilities:
- Work closely with APS, hospitals and EMS teams to provide timely case management to older adults.
- Work with the Case Management team to identify, develop and assess the tools and resources needed to serve elder clients
- Coordinate care plan with multiple partners and provide ongoing coordination of support services for clients and their families.
- Perform client assessments, develop treatment plans and participate in meetings and case reviews as required.
- Arrange all services as appropriate monitor their effectiveness and reassessment of client needs, including follow up on the care plan execution.
- Intervene in acute situations when community services are not immediately available, include the provision of transportation, emergency food or other appropriate services.
- Maintain program documentation and ensure the completion of all required reports in a timely manner.
- Perform other duties as assigned.
Requirements
Qualifications:
Bachelor’s degree or relevant work experience, an MSW desired
Experience in social welfare, gerontology, human development or related discipline.
Familiarity with local hospitals work environment and ability to work closely with medical professionals
Excellent background and knowledge of issues related to Geriatrics
Ability to interact effectively with both clients, caregivers and professionals of all backgrounds
Excellent communication skills with a compassionate approach to service delivery
Motivational interviewing experience desired
Working knowledge of local resources, and experience working with social service agencies and senior services desirable
Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races
Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others
Demonstrate the ability to successfully deliver culturally responsive services
Ability to work in a highly collaborative environment, and be part of a small office team
Ability to work independently, think ‘out of the box’ and be self motivated.
Ability to prioritize and manage multiple tasks, and to perform under conditions requiring speed and accuracy
Experience in Program Development desirable
Excellent speaking, writing, and organization skills
Computer literate and ability to use multiple online data systems
Flexible hours to accommodate occasional night or weekend assignments
Valid California driver's license, automobile insurance and access to an automobile
Ability pass a background check
Physical requirements:
Sitting : 45 to 1 hour while driving within the community
Intermittent stooping 5 to 10 minutes
Intermittent standing within the 8 hour shift
Intermittent reaching within a 8 hour period
Intermittent typing within a 8 hour period
This job does involve some repetitive motion within an 8 hour shift
This job does involve walking while in the community
This job does involve intermittent sitting while in the community with clients.
This job does involve some lifting up to 25lbs items such as; walkers, boxes, wheel chairs, scooters, other items as identified
About the Company
At DayBreak we strive to build an inclusive, welcoming and supportive community of care for older adults, people with disability and their family caregivers, who wish to stay at home in their community while aging. Quality of life, dignity and the right for self-determination are in the heart of our work with our clients and community!
We ensure broader access to quality care through Case Management, Information & Assistance Warm Line, Senior Injury Prevention, Medication Safety, Nutrition, and Family Caregiver Support services.